Frequently Asked Questions
Everything you need to know about our whimsical collections and services.
How long does shipping take for my Fable England order?
Standard UK delivery typically takes 3-5 working days, while international shipping can take 7-14 working days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless faulty.
Are your products vegan-friendly?
Yes, we are proud to use high-quality vegan leather for our handbags and accessories, ensuring our whimsical designs remain ethical and cruelty-free.
How should I care for my jewelry and accessories?
To maintain the beauty of your items, avoid contact with perfume, lotions, and water. Store your jewelry in the provided Fable pouch to prevent tarnishing.
Do you offer international shipping?
We ship worldwide! Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Klarna for flexible payments.